Please do not contact us for information concerning when your item will be shipped, you will receive a tracking number once your order has been completed.
How do you package my shipment?
We understand that most people require discretion. So, we use generic prepaid Xpress envelopes to package our products. The products are then vacuum sealed and bubble wrapped for maximum discretion, and protection.
The charge that will appear on your credit card statement will be "Legal Weed Shop".
When your order is canceled it is most likely due to the product being banned in your location or your credit card was declined. We will refund you immediately the refund process can take anywhere from a few hours to 2-3 business days depending on your bank.
Credit Card Errors
Your billing & shipping address need to match the address that is associated with your credit card address you have on file with your bank. We only accept Visa, American Express, Discover & Master Card.
Customer Service Requests
All customer service requests will be answered the same day.